F.A.Q.

Is there any store that I can visit?
You can come by our showroom downtown in Athens after we arrange the appointment date and time through message, mail or phone call.

When your online shop is out of stock in a product, is there any possibility to have it on your store?
No because our online shop and our store have the same stock. When we run out of a specific design or product we can’t guarantee that we will produce it again.
Returns
Returns are accepted only under the following conditions:

  • The return item must be received by We Ride Local within 15 days from the date that you receive it..
  • The item must have its original tags attached
  • The item must be unworn and in new condition and the client is responsible for the shipping cost of the return

Refunds
After receiving the returned item, We Ride Local will credit your account for the original purchase price. We Ride Local will not re-ship any order and refund any customer whose order is not received because the shipping address provided during the checkout procedure was inaccurate or incomplete unless that order is classified as undeliverable and returned to us.

Are my transactions safe?
Yes, absolutely. We Ride Local does neither store,nor keep records of your personal info or your debit card details.

Is the VAT (Value Added Tax) included?
Yes, in all our product prices and shipping fees,VAT is included.
Can I cancel an order?
No. If you have already finished the order procedure then you have to follow the return policy.
Which are the processing times?
All orders that are made before 12:00 (Greece) will be processed the same day.Orders later than that time will be arranged next day and those within the weekend,on Monday.

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